Privacy Policy
Last updated: January 2026
At Salis, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- National ID / Passport / Driving License (for verification purposes)
- Date of birth and nationality
Account & Usage Information
- Login details
- Booking history
- Wallet transactions (Salis Points)
- Reviews, feedback, and complaints
Technical Information
- IP address
- Device type and browser
- Log data and usage analytics
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process bookings and payments
- Verify identities and prevent fraud
- Communicate important updates and notifications
- Improve platform performance and user experience
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal data.
We may share your data only with:
- Agents and service providers (to fulfill bookings)
- Payment gateways (securely)
- Government or legal authorities when required by law
- Internal teams for platform operations and support
All third parties are required to protect your data.
4. Data Storage & Security
- Your data is stored securely using industry-standard protection measures.
- Sensitive information is encrypted.
- Access to data is limited to authorized personnel only.
5. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request account deletion (subject to legal obligations)
- Withdraw consent for marketing communications
You can manage most of these directly from your account settings.
6. Cookies & Tracking
Salis uses cookies to:
- Keep you logged in
- Improve performance
- Analyze platform usage
You can control cookies through your browser settings.
7. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal requirements
- Resolve disputes and enforce agreements
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Platform: Salis Help Center
